Service-Driven Regional Account Manager

£32,000 plus benefits

Are you looking for your next rewarding and challenging client-focused opportunity? Do you want to work in a dynamic, varied environment where your role will allow you to make a real difference? We have an exciting opportunity for a home-based Regional Account Manager to join an impressive and expanding national consultancy, on an initial 12 month contract basis, with a remit covering the North East region.

The Regional Account Manager is a key role in this highly regarded company and will see you acting as a dedicated point of contact for clients across the North East. Building relationships with ease, you will ensure that your clients feel fully supported as you offer guidance regarding the implementation of tailored contracts, focusing on staffing and internal recruitment solutions and software.

Based at home, but with frequent travel around your region, you will conduct regular client visits, meetings and reviews as requested, managing client accounts to ensure an extremely high level of care and outstanding customer service delivery at all times. This organisation really believes in creating strong relationships through results, and it will be your role to make sure that your client can utilise the products and services provided in the most efficient way possible. Working alongside the service delivery team, you will deliver guidance, training and recommendations for improved delivery, acting as the first point of contact for clients.

An accomplished Account Manager, analytical in your approach, you will prepare and produce detailed client reports on key performance information. With real attention to detail, you will record data and ensure that management information is regularly updated. You will have a commitment to excellence in all that you do, be adaptable, have a great team work ethic and a passion to always go the extra mile for your clients.

Strong communication skills are essential, along with the ability to remain calm under pressure and a dedication to excellent customer service. A real “people person” and as the integral link for your clients, you will have the ability to build strong working relationships with an array of internal and external stakeholders.

Ideally, you will have excellent administration, account management and client-facing experience and will have worked in a role where you have had to demonstrate the skills and experience above on a day-to-day basis. Alongside this, a great attitude and a desire to work hard and grow with a dynamic business is crucial.

This role is home based, with extensive travel across the North East, which means a full driving license and your own transport will be necessary. In return you will have the opportunity of joining a national business that truly value their staff and receive an excellent salary, plus benefits.

SimkissGuy Recruitment is acting as a recruitment agency for the purpose of this vacancy. By sending your CV to us, you hereby consent for is to contact you in relation to recruitment. We are an equal opportunities employer who welcomes applications from all. We will be in touch within 3 working days if we would like to discuss your CV and experience further. If you do not hear from us within that time then you have unfortunately been unsuccessful in your application for this particular vacancy. We would welcome further applications from you for roles that may be more suited to your skills and experience.

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